Watch Online
Date	May 11, 2010
Cost	FREE
	Feedback has been described as the “breakfast of champions,” but does the thought of receiving it make you lose your appetite? Join us to learn how to give and receive feedback effectively. When you're the head honcho such as a small business owner or nonprofit executive director, you may know how to give feedback, but do you know how ask for and listen to feedback from your clients? From your staff? From consultants you hired to do just that? And are you sure that the feedback you give to employees is constructive? In this webinar, you'll learn: What feedback is How good you are at giving it The perils of criticism Receiving feedback Common emotional responses to feedback How to avoid defensive inner speech
	Who Should Attend? Small business owners, nonprofit leaders, and consultants who want to improve performance -- their own and that of their organizations -- by tapping into the knowledge and opinions of others.
Instructor	Laura Jacob, President, Pro Way Development Laura Jacob is the President of Pro Way Development based in Stamford, CT. Pro Way helps businesses develop human resource strategies, a plan to hire, manage, and motivate employees. Organizations can maximize their human capital by establishing sound human resource practices that include recruiting, on-boarding, employee relations and retention, and employee development. Laura has worked in the U.S. and Canada as well as virtually across the globe. She serves as adjunct faculty at local colleges and teaches communication and management skills courses at the American Management Association. In May 2009 she was named as one of Fairfield County's Top 40 executives under 40 for her work as the President of Pro Way Development.