Managing

Put Your Customers, Clients on Cloud Nine with CRM

Date/TimeTuesday, February 7, 2012 12n-1pm ET
Time

Small businesses and nonprofits need to know a lot about their customers, clients, donors, and volunteers in order to provide the level of service expected. The bar has been raised: People expect you to know what worked for them and what didn’t; what they ordered last time; and whether they had a delivery issue.


Time Management for Busy Business Owners

Instructor
Laura Jacob, President, Pro Way Development

Laura Jacob is the President of Pro Way Development based in Stamford, CT. Pro Way helps businesses develop human resource strategies, a plan to hire, manage, and motivate employees. Organizations can maximize their human capital by establishing sound human resource practices that include recruiting, on-boarding, employee relations and retention, and employee development.

Laura has worked in the U.S. and Canada as well as virtually across the globe. She serves as adjunct faculty at local colleges and teaches communication and management skills courses at the American Management Association.

In May 2009 she was named as one of Fairfield County's Top 40 executives under 40 for her work as the President of Pro Way Development.


DateJanuary 18, 2012
Time

Manage your time well and you take back both your personal and professional life. With so many hats to wear, small business owners and entrepreneurs can get buried in by their “to do” lists. Time management doesn’t come easily but if you don’t learn it, you may become overwhelmed and under-productive. Time at work can easily consume your life. You’ll start feeling as if you’ll never escape the four walls of your workplace and the jangling of your mobile device.


How to Use LinkedIn for Nonprofit Staff Recruitment

Instructor
Bryan Breckenridge, LinkedIn’s Nonprofit Success Enabler

Bryan has helped organizations in the nonprofit and commercial sectors use technology to exceed their goals for more than 14 years. He currently helps nonprofits fulfill their missions by using LinkedIn to connect with future staff members, donors, board members, clients, partners, and with one another. Bryan has vast expertise in coaching and energizing people; selling to and supporting nonprofit and commercial sector customers; and designing and delivering sales training.


DateOctober 13, 2011
Time

Approximately 75% of nonprofits do not have any formal budget for recruiting employees, according to the 2011 Nonprofit Employment Trends Survey.

Nonprofits need recruiting tools that are easy to implement, cost efficient and, most importantly, connect them with the best people. Social recruiting -- using social media to recruit staff -- does just that. And LinkedIn does social recruiting best.

Whether you’re looking for an executive director, a grant writer, network administrator, program director, communications manager or receptionist, you can find people with the required skills and a passion for your cause by using LinkedIn
 


How Small Businesses Can Ramp Up Profitability In Jittery Times

Instructor
David Rudofsky, President, Rudofsky Associates, LLC

David Rudofsky is a business consultant who advises clients on how to optimize their business' profitability through cost management, financial and strategic planning, and competitive analysis. A graduate of Wharton School of Business, Rudofsky uses creativity, strategic thinking, and analysis to find fresh solutions to his clients' business problems.


DateSeptember 13, 2011
Time

As the economy moves sideways -- yet again! -- small business owners must find ways to grow their profits. Learn how you can do things differently so you improve your profits by using information -- much of it already in hand -- wisely and well.

We’ll use something we all know as the basis for the discussion -- food -- and look at how small businesses in every sector can apply these tactics.


Get Ready to Grow Your Business

Instructor
Geri Stengel , President, Ventureneer

A "graduate" of the corporate world, Geri is also a mentor and teacher, who is up to date on the latest and best marketing practices, including technology and social media. 

At Ventureneer, Geri uses Web 2.0 technology to make networking and learning affordable, convenient, and effective, and to market Ventureneer's services. Yes, she tweets, blogs, networks on LinkedIn and Facebook, and tracks the results of each. 


Bottom line: Geri knows teaching, she knows business, and she knows social media so she can help you bring your marketing, development or fundraising plan into the 21st century without numbing your mind with jargon or "computerese." 

Geri Stengel

 


DateMay 17, 2011
Time

Have you heard that writing a business plan is a waste of time “because nothing happens the way you expect?”

It’s true that a business plan isn’t a crystal ball but doing one is not optional. It’s a must-do.

Why? Because the planning process makes you think about all aspects of your business, not just the product itself. A business plan shines a light on the pitfalls and the opportunities ahead, helps you prepare for the unexpected, and crystallizes your thinking about what you need to do in order to grow.


The Answers Small Businesses Need To Achieve 2011 Goals

Instructor
Danielle Douglas, President, Inspire Enterprise, Inc

Danielle Douglas, President of Inspire Enterprise, Inc has more than 10 years of experience as an instructor and facilitator.

Danielle sold more than $4 million dollars of one product and almost $2 million dollars of another for Fortune 100 companies. She has worked with such corporations as Pfizer, Inc. and Xerox Corporation and has won numerous sales awards. Her success is due to the strategic planning concepts she created and implemented during her sales career.

Danielle has a Bachelor’s degree from Syracuse University and is credentialed by the International Coach Federation as an Associate Certified Coach. She has also received certification as a Facilitator and Marketing Administrator of the FastTrac programs by the Kauffman Foundation.

She has led development and training workshops in a wide variety of subject matters for major companies as well as for “mom and pop” organizations. Her workshops have been well received by all.

The seminars and training programs provided by Inspire Enterprise Inc, are informative, inspirational, and address real-world issues and challenges. The sessions are lively, interactive and focused on how-to strategies that enable leaders and their staffs to manage their time more effectively to produce greater results.

Inspire Enterprise facilitates the leap that takes a business from its present reality to the future it envisions. The mantra of Inspire Enterprise is: Empower Others


DateMarch 2, 2011
Time

In this problem-solving webinar, you'll be actively engaged in the analysis of the real-life challenges and opportunities of three small businesses. The business owners will describe the issue they're facing now. You'll hear how others in the class might deal with the problems or opportunities presented and be able to offer your own suggestions. Then you'll hear the insights of a seasoned business mentor and coach, whose solutions for these businesses just might apply to your business as well.


Focus On Your Vision: Bring Your Future Into Laser Focus!

Date/TimeWednesday, June 30, 1pm - 2pm ET
Time
First envision it, then make it happen. In this free online seminar, you and core team members will develop a common vision, firmly rooted in the values of your organization, and the tools to implement it, whether you are a business or a nonprofit. (Yes, vision, motivation, and leadership are common to both.)

Focus on encouraging collaboration and active participation by all levels of the organization. "Visioning" fosters increased ownership by team members, which increases the likelihood that you'll achieve your goals. After all, if you don't all know where you're going, how can you all pull in the same direction?


Being part of the team and clear on its vision will improve staff productivity, morale, and motivation so you'll all be able to pull together to meet challenges.


In this free webinar, you and your core team members will learn to:

  • Clear the Deck and sharpen the focus on your team’s key intentions and TOP priorities;
  • Define -- or revisit -- SMART goals and develop a concrete implementation strategy;
  • Identify ONE task you can execute immediately to accomplish your most important goal;
  • Create a "visioning" tool that will motivate your team to stay on track.

If you’re serious about making some real headway for your team as the economy rebounds, gather your core team members in the conference room and get energized, focused, and motivated to grow.


Giving and Receiving Feedback for Nonprofit Leaders, Consultants, and Small Business Owners

Instructor
Laura Jacob, President, Pro Way Development

Laura Jacob is the President of Pro Way Development based in Stamford, CT. Pro Way helps businesses develop human resource strategies, a plan to hire, manage, and motivate employees. Organizations can maximize their human capital by establishing sound human resource practices that include recruiting, on-boarding, employee relations and retention, and employee development.

Laura has worked in the U.S. and Canada as well as virtually across the globe. She serves as adjunct faculty at local colleges and teaches communication and management skills courses at the American Management Association.

In May 2009 she was named as one of Fairfield County's Top 40 executives under 40 for her work as the President of Pro Way Development.


DateMay 11, 2010
Time

Feedback has been described as the “breakfast of champions,” but does the thought of receiving it make you lose your appetite? Join us to learn how to give and receive feedback effectively.

When you're the head honcho such as a small business owner or nonprofit executive director, you may know how to give feedback, but do you know how ask for and listen to feedback from your clients? From your staff? From consultants you hired to do just that? And are you sure that the feedback you give to employees is constructive?


Focus All Spending On Your Mission and Increase Success

Instructor
Randy Joy Epstein, CPA, Founder, Randy Joy Consulting

Randy Joy Epstein helps her exceptional clients build extraordinary companies by utilizing all their financial resources and energy to fulfill their personal and businesses missions.  Ms. Epstein is a business expert who writes and speaks on entrepreneurship, business planning, systems creation and building financial independence.

Prior to starting her own company, Ms. Epstein worked for a startup .com which was sold for $125 million and for PricewaterhouseCoopers, where she worked with entrepreneurial, real estate, and technology companies ranging from Fortune 500 clients to startups. 
 
Ms. Epstein’s current and prior boards, committees and affiliations include WNED’s PBS/NPR stations, the Wharton Club, IREM, CCIM, Steinhardt Heritage Center and NAWBO.
 
Ms. Epstein holds her CPA license in New York, graduated from the Center for Entrepreneurial Leadership at the University of Buffalo, and holds her degree from the University of Pennsylvania’s prestigious Wharton School of Business.

DateJanuary 27, 2010
Time

Some businesses are like wishing wells.  Money and time gets tossed in with vague wishes for success.  By first clarifying what your want and defining your mission you will be well positioned to make intelligent financial decisions to use all your money and energy to fulfill that mission.  This free webinar will teach you how to make each dollar and minute count. 

By helping you build a great, intelligent business you will attract customers, investors, partners, and employees to your business.  After all, everyone wants to be associated with success.


Effective Strategies for Screening/Interviewing the Highest Quality Applicants

Instructor
Leslie Pankowski, Marketing & Recruitment Consultant

Leslie is a consultant on marketing and recruitment strategies for non-profits and small businesses. She has taught Marketing for Marymount University. Leslie has led the recruitment efforts of nationally-recognized non-profit which recruits hundreds of candidates each year. She has a B.S. in Marketing from Syracuse University and an MBA in Human Capital and Marketing from the University of Maryland.


DateOctober 7, 2009
Time1 hour

The recession has resulted in a flood of applications for each advertised position. With so many applicants to choose from, how do you insure you are interviewing and the highest quality candidates? 

This FREE one hour webinar will provide the basics on how to make sure your candidate interview pool is as competitive as possible.




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